SOMA Global, an innovator in cloud-based dispatch software, has announced that it is partnering with Carbyne, a specialist in public safety, to build a fully integrated computer aided dispatch (CAD) and call handling platform entirely in the cloud
The software provider stated that the increased flexibility and efficiency provided by the cloud-native solution is crucial for dispatch and emergency call handling where every second counts.
The integrated solution allows the establishment of a Public Safety Response Point (PSAP) wherever there is a secure high-speed internet connection. Public locations such as libraries, municipal buildings or schools can become fully functioning PSAPs: call-takers and dispatchers simply need to log in to the platform to go online.
The SOMA Global partnership with Carbyne expands upon Carbyne’s strategy of partnering with cloud-based technology innovators. Carbyne’s NG911 platform is powered by Cisco technology, making it both powerful and adaptable for advanced partner capabilities.
The partnership also opens up a great deal of opportunity for improved response to public safety. The cloud-native approach taken by these two companies drives enhanced resilience through an array of diverse routing paths, easier integration with advanced applications, and cost-effective approach to call handling and dispatch due to the elimination of on-premise servers.
Peter Quintas, CEO and co-founder of SOMA Global, said, “There is a great deal of untapped potential in public safety at this time.”
“The technologies being used in most emergency communications centres are more than 20 years old, the enterprise space and the federal government have moved on to more efficient, more flexible and more effective technologies, it is time for public safety to take a huge leap forward. Working together with Carbyne, we see enormous opportunity to provide best-of-breed solutions for public safety,” he added.
Amir Elichai, CEO and founder of Carbyne, commented, “We are excited to be working with SOMA Global to help enrich the future of technology in emergency services.”
“At Carbyne we are laser-focused on delivering the best solutions with the best technology partners in the marketplace, partners such as Cisco and AWS. SOMA Global fits that mold perfectly; they are taking an innovative and inspired approach to emergency response technology. Our combined solutions will be a huge leap forward for public safety,” he concluded.
