Mobile network operator Tigo has entered into a partnership agreement with Sweden-based Ericsson to manage and improve its network quality and service delivery in Ghana
According to the local mobile network operator, the deal would enable Tigo to extend its footprint nationwide and ensure customer satisfaction by delivering superior network quality using Ericsson’s state-of-the-art technology and experience.
Roshi Motman, CEO of Tigo, said, “Ericsson is recognised worldwide for their extensive experience in advising and supporting telecom operators to secure network quality and improved efficiency. Tigo is going to leverage on their expertise to offer our customers a reliable and seamless network experience."
Motman explained that although like other telecom companies the network is core to their operations, companies like Ericsson are market leaders and renowned for telecommunications services.
She added that the partnership would give Tigo the opportunity to focus on delivering quality experience for its customers and managing the network.
