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Tigo Tanzania’s mobile financial services business has been granted the GSMA Mobile Money Certification for the provision of mobile financial services to its customers

The certification recognises Tigo’s ability to deliver safe, transparent, reliable and more resilient services that promote consumer rights and prevent malicious transactions. Tigo Pesa is amongst the first mobile financial services providers around the globe to be certified by the GSMA.  

The GSMA Mobile Money Certification is a global initiative to bring safer, more transparent, and more resilient financial services to millions of mobile money users around the world. The GSMA Mobile Money Certification represents a strong proactive move on behalf of the mobile money industry, demonstrating its commitment to Anti-Money Laundering and Countering Financing of Terrorism (AML/CFT), and to delivering quality, safe and fair services to customers and partners.

 "Tigo Pesa is proud of its contribution in driving the financial inclusion agenda in Tanzania by giving millions of previously unbanked people access to financial services. This certification is evidence that we have taken a step further to ensure that customers’ funds are in safe hands, and that their rights are being observed through our business practices and that a high level of customer service can be expected," said Hussein Sayed, Tigo’s chief officer of mobile financial services, during a recent press briefing in Dar es Salaam. 

"Tigo Pesa is proud to meet the requisite criteria to receive the GSMA Mobile Money Certification. This not only demonstrates the quality and reliability of our services but ascertains that we are at the cusp of the digital financial revolution that is sweeping the globe," Hussein added.

Tigo’s chief officer of mobile financial services also noted that certification is a sign that  its business practices are among the best in the industry, that the company is trustworthy and a responsible mobile financial service institution. He continued that this makes them an attractive candidate for collaboration with potential business partners.

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