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Ugandan IT services provider Infinity Computers (I3C) has chosen IBM to deliver cloud, analytics and IT services for its clients

I3C is rolling out a wide range of new web and mobile offerings for its clients in East Africa, South Africa, Europe, Asia and Australia. Its portfolio includes services for developers in the vibrant East African technology start-up community, Internet domain registration, Web and cloud hosting, as well as fibre optic and mobile communication installation. IBM’s cloud solution and services were chosen over competing offerings from Microsoft and Huawei.

“As the needs of our customers have evolved, we required a cloud solution and services that could meet those growing demands and help us expand our business,” said Charles Musisi, general manager of I3C. “When we looked at competing offerings, no one else could match the combination of IBM’s technology, expertise and global capabilities to meet all our current and future requirements.”

Since beginning the transition of its servers from its premises to IBM, I3C has reported 40 per cent improved performance in accessibility and speed of provisioning services to clients and 45 per cent lower operating costs from reductions in support resources, Internet bandwidth requirements and electrical power consumption.

New offerings provided to I3C customers through IBM include storage-as-a-service, data warehousing and back up services, and hosting for mobile-enabled websites and databases. In addition, I3C customers will have access to analytics for mobile applications allowing them to improve workflow processes in specific business functions such as sales and marketing intelligence and customer care.

“The cloud solution and services we are providing to I3C is designed to help them achieve its aggressive growth objectives while providing their customers with the speed, scalability, economy and flexibility they need,” said Nik Nesbitt, general manager for East Africa at IBM.

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